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Delivering innovative cybersecurity mobile app for an InsurTech leader

Overview

Industry

Location

Financial services

UK

Technology Used

AAC

Azure DevOps

CocoaPods

Combine

Dagger 2

Espresso

Firebase

Google Analytics

JUnit

MVVM

Physical and emulated devices

Playwright

Postman

Retrofit

RxJava

Swift 4/5

SwiftUI

UIKit

XCTest

XCUITest

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Project overview

The project began with the development of the CFC Cyber Incident Response application, which provides users with a variety of cybersecurity features. The app, which offers a tailored threat intelligence feed, cyber alert notifications and an Ask the Expert functionality for direct communication with CFC agents, has a mobile version for customers and a web platform used by the CFC customer support team. Since CFC was happy with Software Mind’s early work on the CFC Cyber Incident Response app, our partnership has been steadily growing in scope, with our team collaborating with CFC in more and more areas. The successful development of the CFC Cyber Incident Response app enabled Software Mind’s expanding team to develop a white label mobile app solution, add more functionalities to the CFC Cyber Incident Response app and create a new, web-based system for managing insurance subjectivities.

Client background

CFC is a UK-based company that has been solving some of the biggest challenges of the insurance industry for over 20 years. CFC’s solutions include a global cyber trading platform and a wide range of commercial insurance products for various sectors.  A pioneer and market leader in mitigating risks, CFC makes underwriting smarter, simpler and faster by giving brokers tools to streamline their work and helping customers and their businesses stay safe from cyber dangers.

Business goals

CFC wanted to create a frictionless and user-friendly design for the CFC Cyber Incident Response app. This would require equipping the app with advanced cybersecurity tools that would be available on both Android and iOS devices. Additionally, CFC aimed to develop a white label solution that would be capable of generating several branded apps.

Main challenges

One of the biggest challenges associated with this project was maintaining high cybersecurity standards that comply with a heavily regulated market. The goal to release all white label mobile apps simultaneously was also a daunting task, as was the implementation of automated testing that would streamline long-term mobile app management. A final challenge was creating multiple themes for a white label solution.

Results

Best Customer App award for the CFC Cyber Incident Response app at Insurance Times Tech & Innovation Awards 2021

Insurer Claims Innovation of the Year award for the CFC Cyber Incident Response app at Insurance Post Claims & Fraud Awards 2021

Automated and simultaneous deployment of five live white label apps on two platforms

Innovative phishing prevention tool built into the mobile app

Advanced CI/CD pipeline for seamless management of five white label mobile apps and improved quality assurance

Automated management of iOS certificates and provisioning profiles for all white label apps

CFC’s trust with Software Mind’s work being focused on CFC’s goals, which resulted in the growth of our cooperation

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