Conducting a pre-acquisition audit of a CRM platform

The main objective was to assess the system's current condition and recommend essential improvements for the client to make post-acquisition. The audit, customized due to time constraints, also reviewed the software development processes and infrastructure used for the CRM. This was to help the investor understand critical aspects before finalizing the acquisition.

The audit reviewed the CRM software's current condition and critical aspects. It also specifically reviewed the software development processes used to build the product and the infrastructure used for hosting it. A security expert was brought in, indicating a focus on security as a critical area.

The client received a clear assessment of the system's current condition and recommendations for essential improvements to implement post-acquisition. This allowed them to understand the actual state and future costs of the CRM. The customized audit scope provided this vital information under tight time constraints, enabling the client to proceed with the acquisition process without delay.

This audit is ideal for investors, private equity firms, or any company conducting technical due diligence before a software company acquisition. It is most beneficial in time-constrained scenarios where a quick, customized assessment of a target's software platform (e.g., a CRM), development processes, and infrastructure is needed to evaluate risk and future post-acquisition costs.