About the project
Our Dutch client was looking to develop an AI-based tool that facilitates and speeds up healthcare-related processes between employers, employees and medical professionals (company doctors) while adhering to the highest data security regulations and safeguarding sensitive data. The project consisted of developing a fully functional MVP of an AI chatbot that can assist employees in getting the medical help they need, improve customer experience and increase efficiency.
Software Mind focused on developing a backend API, frontend portal and the chatbot framework, while integrating the ChatGPT model with our dedicated app to process and summarize patients’ necessary medical information and screening results. Software Mind also implemented a procedure to anonymize sensitive personal and medical data, in order to adhere to the required European and Dutch regulations.
As a result, we successfully built a fully functional MVP that can run independently in production. We optimized the sick leave process using an AI-powered chatbot and created a platform to significantly reduce absentee-related costs. The project also introduced a new screening process for patients with GPT-4 functionalities, which minimized bureaucracy and improved efficiency.
