Telecom Software Development Services

Modernize legacy solutions, strategically optimize operations and capture new growth opportunities, using cloud-native architectures, custom BSS/OSS and advanced AI technologies.

Boost your telecom services with our experts

Service providers choose us as their long-term partner for platform integrations, digital transformations and bespoke software development that uses cloud-native, open-source components.

Transform faster

Effectively modernize legacy tech stacks and systems for better performance, increased scalability and improved resilience. Our experts help you smoothly move to private, public and hybrid cloud and integrate modern technologies, empowering you to flexibly address the needs of new consumer generations and remain competitive in highly demanding markets.

Optimize smarter

Implement custom AI solutions to streamline and optimize system maintenance, DevOps processes and infrastructure improvements. Our AI expertise enables your team to leverage AI tools to detect vulnerabilities, predict failures and automate maintenance processes. This way, you can reduce manual effort, manage costs and boost operational efficiency.

Operate with confidence

Strengthen your processes and solutions to easily embrace change, capture growth and generate new value. Enhance your operations with BSS/OSS and core network applications for 3G, LTE and 5G implemented by skilled experts with extensive experience in supporting tech-driven telcos. We combine technical skills with business understanding to help your business thrive in any market conditions – now and in the future.

Results we’ve delivered

Higher

performance

Faster

update deployment

Enhanced

monitoring

Certified

CAMARA solution

10 million

SIM processing capacity

Swifter

development

12x faster

feature deployment

AI services for the telecom industry

AI-accelerated software delivery

Enhance your solutions faster with domain experts who combine their extensive experience in telecom software development with AI fluent in SS7, Diameter, SIP, IMS, roaming, 3GPP specifications and GSMA standards.

AIOps for network operations

Detect alarm patterns, identify root causes and resolve issues in minutes with AI that precisely understands your network and the telecom ecosystem it operates in.

AI for voice services

Expand your voice service offerings by integrating carrier-grade AI right into the voice path and enabling seamless transcription, real-time translation, sentiment analysis and summarization.

Telecom data engineering

Build efficient data pipelines, improve roaming analytics and implement network performance solutions to get more value out of your data.

Our telecom software services

01

Upgrade your BSS platform by phasing out legacy systems and leveraging TM Forum Open API integrations to streamline processes and reduce downtimes without interrupting business continuity.

BSS integration and migration services

01

Upgrade your BSS platform by phasing out legacy systems and leveraging TM Forum Open API integrations to streamline processes and reduce downtimes without interrupting business continuity.

Telecom products

Along with our dedicated software services, for 25+ years our experts have been delivering ready-made, highly customizable solutions for global telcos under our telecom product brand, Amplitiv.

Who we’ve helped 

Andorra Telecom
T-mobile
Orange
virgin mobile
Sunrise
A1
Alianza
Play and Iliad Group
NOVA
Telekom Slovenije
Plus
Exatel

Case studies 

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Hear from our clients

BroadWorks UC platform, implemented by Software Mind team, offers a wide range of business benefits. Using this modern solution deployed on a cloud computing infrastructure, Orange Slovensko provides customers with an improved and stable experience.

Eric Maintenay, CTIO at Orange Slovakia

Thanks to the developed platform, we have increased the quality and reliability of the services we provide. We recommend the Software Mind team for their professionalism and high level of competence in their fields.

Jaroslaw Jarzebowski, CTO at NEXT Mobile

Software Mind has also brought to the table deep experience in the world of telecommunications and artificial intelligence and are able to deliver results at a very cost-effective level. They’ve got really deep telco expertise and that’s helped them understand what it is that I’m looking to build and then get those things built on the kinds of timelines that are accelerating my overall product delivery process.

Dag Peak, Chief Product and Technology Officer at Alianza

The cooperation with Software Mind is always professional. And they are very helpful, especially with the solutions that are not standard and customized solution. The Software Mind team definitely possesses broad knowledge of telecommunications, IMS signaling and a lot of open source solutions that is applicable to our networks. And their technical capabilities are very high.

Felipe Correas Bons, Mobile Technical Lead at Andorra Telecom

Software Mind’s Amplitiv team has been one of Comfone’s most valued partners for many years and our collaboration continues to grow stronger with time. Their Steering of Roaming, Welcome SMS and Call Correction solutions are a natural complement to Comfone’s IPX services, combining seamlessly with our connectivity to deliver reliable, high-quality roaming experiences for operators. We deeply value the Amplitiv team’s technical expertise, responsiveness and shared commitment to quality.

Pedro Sebastiâo, Director of Partnerships at Comfone

Our partnerships

Alianza
Comfone
Cisco Partner
servicenow
Red Hat
bloomreach
Splunk Partnerverse
WEBCON

Telecommunication software integrations

AI for telecom

Accelerate network operations and voice services with AI – from AIOps-driven anomaly detection and predictive maintenance to GenAI-powered voice transcription and intelligent voicemail integrated with Amplitiv and Alianza platforms.

Platform engineering & cloud

Migrate and modernize telecom applications across AWS, GCP and Azure public clouds or private OpenStack infrastructures, using cloud-native architectures powered by Kubernetes, GitOps and CI/CD pipelines built on DevSecOps principles.

Unified Communications

Integrate Alianza, Cisco BroadWorks, Webex Calling or bespoke cloud PBX solutions to ensure seamless migrations and operations of VoIP services.

Telecom API

Boost services and increase the efficiency of business software solutions by implementing TM Forum and GSMA Open Gateway (CAMARA) APIs.

What to expect from developing telecom software with Software Mind

Expertise

Team up with a partner who has closely cooperated with leading telecom companies and communication service providers.

Security

Get support from experts with unrivaled experience in operating under the tightest regulations and security requirements.

Operations support

Take advantage of 24/7 L2 and L3 on-call service level commitment support.

Agile design and development

Leverage innovative, agile development methods, business processes, operational strategies, DevOps and automated deployments to get better results.

Telecom-ready AI

Access human domain knowledge combined with AI solutions grounded in telecom protocol knowledge.

Our telecom software modernization process

Stage 1

Core architecture update

  1. Transition to containerized microservices (Kubernetes) to increase scalability.
  2. Move data processing from the cloud to the edge to reduce flow delays.
  3. Divide data flows into independent pipelines to increase performance.
  4. Achieve active-active architecture for high availability.

Stage 2

Network connectivity optimization

  1. Integrate a preprocessing layer to optimize resource capacity.
  2. Choose an intermediate stack to achieve less bandwidth and consumption.
  3. Introduce auto-scaling that prioritizes critical traffic during peak loads.

Stage 3

Functionality improvements

  1. Pursue micro-segmentation to limit damage from a security breach.
  2. Simulate stressful conditionals to identify issues and bottlenecks before problems occur.
  3. Develop self-care portals for B2B customers to provide convenient self-service.
  4. Implement proactive service monitoring to demonstrate SLA compliance.

Technologies

We deliver cross-functional teams that work with every crucial cloud technology and tool on the market. Here are just a few of the cloud-related tech stacks we operate with.

Read articles about telecommunication software development

Learn from our experts’ insightful content regarding telecom software development.

Upgrade telecom services with innovative solutions

1600

+ experts

25

+ years of innovation

350

+ clients who trust us

Telecom software development - FAQ

What is telecom software?

Telecom software is critical to managing and optimizing operations, services and processes in the telecommunications industry. It includes tools for network management, billing and customer management, along with call center operations. Effective network management ensures smooth operations and rapid problem resolution. The growing demand for data services and emerging technologies such as 5G make telecom software essential for businesses to remain competitive. Companies can use telecom software to improve operations, optimize services and deliver high-quality customer experiences. 

Looking for other software services?

For over two decades we’ve been helping companies across markets and sectors develop disruptive solutions. Proven ways of working, domain knowledge and an open culture that prioritizes ownership mean we contribute from day one.

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Telecom expertise that supports various sectors

OSS and BSS solutions

Turn to OSS and BSS solutions that enhance legacy infrastructures, improve customer experience and support transformations.

Cloud telecom

Modernize legacy systems by moving from virtual machines to microservices and the cloud – without disrupting services.

Telecom network analytics

Improve OSS and BSS, detect outages and service degradations, support forecasting and drive 5G deployments.

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