Boost your telecom services with our experts
Telcos turn to us because we are a long-term partner who develops customized software solutions that are intuitive, high-value and evolutive. Our telecommunications’ expertise covers core networks, unified communications (UC), operations support systems (OSS), business support systems (BSS) and operations. We develop network functions for IN, IMS and 3G/4G/5G standards using open-source technology or by integrating solutions from Cisco BroadSoft, Casa Systems and leading cloud vendors, including AWS, GCP and Azure.
Our telecom software solutions
Telecommunications software development
Optimize network performance, improve customer experience and streamline operations by using our tools and know-how to drive your development. Our teams have delivered software projects connected to self-care portals, CRM, payment systems, provisioning, inventory, monitoring and observability, IN and IMS, IoT, VoIP and roaming.
Digital transformation of telecommunication services
Manage a legacy platform transformation – from monolith to microservices. Build a cutting-edge custom telecom solution for existing technologies to automate network lifecycle management, improve scalability, boost performance and deliver a more cost-effective solution.
DevOps approach and CI/CD methodologies
Increase your operational agility and reduce maintenance costs through continuous integration (CI) and continuous deployment (CD) methodologies. A DevOps mindset in telecom enables faster releases of new features, automated and iterative software development, as well as the ability to detect and fix errors earlier.
Operations support systems (OSS) development
Adopt open source or develop customized solutions to replace legacy products and excel in telecommunications OSS. Boost the day-to-day operations of a telecom network, monitor network performance, diagnose issues and instantly troubleshoot problems to reduce downtime and improve results.
Business support system (BSS) development
Accelerate the business side of telecom operations with customer-facing solutions. Enable your company to efficiently manage its customer base, create and manage pricing plans, generate bills and invoices, process payments and resolve customer queries or complaints with the BSS.
Cloud Native Network functions development
Utilize Cloud Native architectures to migrate from legacy SS7-based TDM and IN systems to software-based SIP, IMS and 5G network applications. Whether tailored telecom enterprise software development or complete platforms, we design, develop, deploy, migrate and support your network applications.
Machine learning training for the telco industry
Benefit from training online and offline machine learning models to monitor and optimize workflows, analyze photographic documentation of FTTH networks or examine a set of existing cases to design an internal AI system to boost your organization's effectiveness.
Generative AI implementation in telco solutions
Support the automation of sales services and complaint handling processes with ChatGPT or Auto-GPT. Implement generative AI solutions that can assist you with predictive decision-making based on data breakdowns that will elevate your company’s competitiveness.
Telecommunication software integrations
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Telecom software development frequently asked questions
What is telecom software?
Telecom software is critical to managing and optimizing operations, services and processes in the telecommunications industry. It includes tools for network management, billing and customer management, along with call center operations. Effective network management ensures smooth operations and rapid problem resolution. The growing demand for data services and emerging technologies such as 5G make telecom software essential for businesses to remain competitive. Companies can use telecom software to improve operations, optimize services and deliver high-quality customer experiences.
Can I get custom IT solutions for the telecom industry?
What does a digital transformation in telecom look like?
What are the latest trends in the telecom industry?
What to expect from developing telecom software with Software Mind
Expertise
Close cooperation with leading telecom companies and communication service providers.
Security
Unrivaled experience operating under the tightest regulations and security requirements.
Operations support
Take advantage of 24/7 L2 and L3 on-call service level commitment support.
Agile design and development
Leverage innovative, agile development methods, business processes, operational strategies, DevOps and automated deployments to get better results.
Our telecom software development process
1
Get in touch
Use the contact form on our website and our experts will reach out to talk with you.
2
Tell us about your goals
A discovery call helps us understand your business context and expectations.
3
Discuss the technical details
With an NDA in place, we can clarify the business needs and technical requirements.
4
Conduct deep dive sessions
We will carry out technical deep dive sessions and audit current platforms, integrations and processes if needed.
5
Accept the cooperation proposal
The proposal outlines the scope, team setup, timeline and budget we both agree on.
6
Let’s kick off the project
With all the formalities done, we can establish ways of working and start the project.
7
Establish further cooperation
After go-live, we ensure your services run smoothly by providing 24/7 SLA tailored to your needs.
Technologies
We deliver cross-functional teams that work with every crucial cloud technology and tool on the market. Here are just a few of the cloud-related tech stacks we operate with.
Platforms
Infrastructure and cloud
Software technology stack
Monitoring and observability
UC: Cisco BroadWorks, Webex
5G: Casa Systems
MRF: Dialogic Powermedia XMS
SBC: Oracle Session Director
Opensource: OpenSIPS, Kamailio, FreeSwitch
NT Inventory: Netcracker
Platforms
UC: Cisco BroadWorks, Webex
5G: Casa Systems
MRF: Dialogic Powermedia XMS
SBC: Oracle Session Director
Opensource: OpenSIPS, Kamailio, FreeSwitch
NT Inventory: Netcracker
Infrastructure and cloud
Software technology stack
Monitoring and observability
Upgrade telecom services with innovative solutions
1200
+ experts
20
+ years of innovation
10
+ R&D labs around the world
Looking for other software services?
For over two decades we’ve been helping companies across markets and sectors develop disruptive solutions. Proven ways of working, domain knowledge and an open culture that prioritizes ownership mean we contribute from day one.
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Read articles about telecommunication software development
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Headquarters & Delivery Center
al. Jana Pawła II 43b 8th floor
31-864 Cracow
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