What is the difference between a white label and a custom iGaming solution?
A white label solution is a pre-built platform that can be rebranded and quickly launched to market. A custom iGaming solution refers to a product built from scratch, to specifically meet certain business needs and goals. While a white label solution can be launched in a matter of weeks, developing a custom iGaming solution can take at least several months to develop. Companies do not own white label solutions, they merely lease them, meaning there are monthly revenue sharing fees and customization is limited to company branding and basic settings. A company fully owns a custom iGaming solution developed in-house, but the setup cost is significantly higher.
What is the typical cost of developing iGaming platform from scratch?
The cost of developing iGaming software from scratch varies according to the amount of features and functionalities desired. To reach an industry standard level of quality, a core platform could cost between $200,000 and $500,000 USD. In terms of simple slot games, cost ranges between $10,000 and $50,000 per game, while more complex multiplayer games could reach $100,000 to $500,000 per game.
How do platforms handle high-traffic spikes during major sporting events?
IGaming platforms can handle high-traffic spikes during major sporting events through a combination of cloud-native solutions, load balancing and caching strategies. Regarding cloud, providers like AWS, Azure, GCP can automatically increase server capacity as traffic grows and reduce this as it subsides. Microservices makes this easier as operators can scale specific components of a platform, not the entire system. In terms of load balancing, traffic can be distributed across multiple servers so as to avoid creating a bottleneck. Caching refers to storing frequently used data in temporary high-speed memory so that it can be accessed without querying the main database.
How does the software handle KYC (know your customer) and AML (anti-money laundering) checks?
Currently, iGaming software manages KYC and AML solutions by deploying an automated, multi-layered tech stack into a player’s journey – from registration and first-time deposit to resignation from a platform.
What kind of real-time analytics and reporting tools are available?
There are many types of real-time analytics and reporting tools available to iGaming operators. There are business intelligence (BI) tools which can turn data from sportsbooks, casinos and payment gateways into insightful dashboards. Other areas which can be tracked include player behavior, products, privacy, compliance and marketing campaigns.
How can iGaming operators retain players?
Operators need to focus on personalization, gamification and smooth user journeys. New technologies, especially AI and data solutions, are central to retaining players. Real-time monitoring and predictive models can identify players’ behaviors and preferences, as well as recognizing players at risk of resigning. AI recommendations tailored to individual needs, trigger-based offers and behavioral segmentation are all proven ways to earn players’ loyalty.
