On-demand online conference
Telco Days 2025:
Engaging Customers,
Harnessing Data
Videos available 24/7
Online registration required
What will you gain from this conference?
Telco Days is an international event that brings together software development and telecom experts to highlight strategies and solutions for driving innovation in the telecom industry. Join this one-day conference to get practical insights about leveraging data, AI and cloud technologies to increase customer engagement, boost growth and enhance user-centric offerings.
Watch industry experts’ lectures
Learn how to improve user experiences
Discover AI & data-driven use cases
Explore new industry solutions
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Presentations
The Impact of Technological Trends and Generational Changes on Telecom
The opening session will show where the telecom market is heading and how the sector can strategically respond. Companies constantly hear new buzzwords – AI, edge, 6G, cloud-native networks, holographic communication, LEO satellites, AI-RAN – but how do these technologies, along with generational changes, alter user expectations and create future business models? Discover trends based on the latest data and find out how rapidly the market value is growing, which services are a priority for Gen Z, and why operators need to adapt now to maintain competitiveness and profitability.
Speaker:
Damian Mazurek, Chief Innovation Officer, Software Mind
Put AI to Work for Telecom
Discover AI’s transformative impact on the telecom industry and find out how AI-driven solutions can enhance customer experiences, streamline operations, and drive business growth. This presentation discusses AI adoption carried out by leading telecom companies, the integration of AI into various business functions, and the significant improvements in efficiency and customer satisfaction achieved through AI-powered platforms.
Speaker:
Dario Di Bella, Director, Telecommunications and Media, ServiceNow
Transforming Telco Marketing with AI-driven Personalization
Welcome to telecom’s personalization revolution! Here customer data becomes predictive intelligence, every interaction is tailored at scale, and retention isn’t just a metric – it’s a strategic edge. Explore the AI-driven methodologies that are separating market leaders from the pack.
Speaker:
Dawid Kiszczak, Commerce Experience Advisor, Bloomreach
How the Data & AI Cloud Supports Telecom in a Data-driven World
Join this presentation to explore how leading telecoms are breaking down data silos, unlocking real-time insights, and driving innovation with Snowflake’s Telecom Data Cloud. Learn how secure data collaboration, AI-powered analytics, and new monetization opportunities are transforming customer experiences and accelerating digital transformations. Don’t miss this chance to see how your organization can thrive in a data-driven world with the help of Snowflake’s AI Data Cloud.
Speaker:
Katarzyna Otto, Account Executive CEE, Snowflake
Reimagining Voice: Strategic Benefits of AI in Telco and Beyond
Voice remains a vital communication channel for millions of businesses, yet it’s often overlooked as a driver of innovation. This session explores how AI is transforming traditional voice services into intelligent, customer-centric solutions. We’ll look at how telcos can unlock new revenue streams and deliver real value to small and midsize businesses through AI-enabled voice.
Speaker:
Radoslaw Dabkowski, VP Sales Engineering EMEA & APAC, Alianza
Automation in Telco – Reality or a Dream? Spotlight on Roaming
While other industries have automated many of their processes for years, the telco industry seems to be less advanced when it comes to automation. Is that still the case? In this presentation, the spotlight is on the roaming business. What is the level of automation in roaming today, what are the challenges and which processes can be further automated? In addition, we will take a look at how a European operator has taken the automation of its network configurations to the next level.
Speaker:
Johannes Kaiser, Chief Customer Officer, Roamsys
EU Digital Identity Wallet & Identity APIs: Building Blocks for Secure Digital Identity
As digital services grow, the need for secure, privacy-preserving identity verification is more critical than ever. This talk explores two complementary pillars shaping the future of digital identity in Europe and beyond: the European Digital Identity Wallet (EUDI) and Network Identity APIs. We’ll look at how EUDI enables trusted interactions between issuers, holders and verifiers – focusing on real-world use cases like SIM registration and bank account opening. In parallel, we’ll examine how telecom-based APIs such as SIM Swap, KYC Match and Number Verification help strengthen onboarding journeys and detect fraud in real time. Together, these technologies offer a powerful toolkit for building secure, user-centric and interoperable identity ecosystems.
Speakers:
Jens Pöschl, Technology Delivery International – Mobile Connect, Deutsche Telekom
Dawid Wróblewski, Digital Identity Wallet Product Management, Samsung Electronics
Paweł Czernicki, Senior Software Engineer FS TL Java, Software Mind
Jakub Graczyk, Software Engineer BE Java, Software Mind
Watch highlights from Telco Days 2025
Speakers
Paweł Czernicki
Senior Software Engineer FS TL Java at Software Mind
A Senior Fullstack Developer and team leader with extensive experience in building and evolving robust system architectures across backend and frontend layers, Paweł has successfully delivered web services for external users, ensuring seamless system interoperability and a smooth user experience. He has also contributed significantly to the implementation of European Digital Identity and CAMARA APIs at Deutsche Telekom.
Radoslaw Dabkowski
VP Sales Engineering EMEA & APAC at Alianza
Radoslaw Dabkowski is VP of Sales Engineering for EMEA and APAC at Alianza, where he leads technical strategy and solution engineering across international markets. With over 20 years of experience in IT and telecom, he’s passionate about driving innovation in cloud communications and building strong partnerships with service providers. Prior to Alianza, Radoslaw worked in senior roles at Cisco and BroadSoft.
Dario Di Bella
Director, Telecommunications and Media, ServiceNow
With 25+ years’ experience in the telecom industry, Dario has extensive expertise in BSS, OSS and networks, which he’s currently leveraging in his role as Telco & Media Partner GTM Global Lead at ServiceNow. Before joining ServiceNow, he was the EMEA Telecom Go to Market lead at Salesforce, where he developed the first industry practice in the region. His career also involves roles at Accenture and Telecom Italia Labs.
Jakub Graczyk
Software Engineer BE Java at Software Mind
As a software engineer, Jakub designs microservice architecture, integrates platforms and ensures the stability and performance of complex processes. In his career, he’s been involved in fast-growing projects such as European Digital Identity (EUDI) and CAMARA APIs.
Johannes Kaiser
Chief Customer Officer at Roamsys
Johannes has been with Roamsys since 2008 in various roles, but always in very close contact with the customers. Travelling the globe to join industry events or meet customers on-site is key to him to understanding the beat of the business and, most importantly, the needs of Roamsys’ clients. Johannes is passionate about automation in the roaming industry, helping customers to move away from error-prone and inefficient manual processes.
Dawid Kiszczak
Commerce Experience Advisor at Bloomreach
As a Commerce Experience Advisor at Bloomreach, Dawid serves as the first point of contact for those interested in Bloomreach products in the Central and Eastern European market. He identifies gaps and assesses the overall health of the technologies used by the interested parties and guides them in the right direction.
Damian Mazurek
Chief Innovation Officer at Software Mind
As Chief Innovation Officer, Damian ensures internal organizational alignment with emerging technologies and supports clients in developing innovative offerings. With over 15 years’ experience and certified AI, machine learning (ML) and cloud computing knowledge, he has been overseeing the technology strategy and operations, while helping clients design and implement scalable and effective AI and ML solutions.
Andrzej Ochocki
Head of Identity Management at Deutsche Telekom
Andrzej leads the Digital Identity activities at Deutsche Telekom Group, which includes the Identity cloudified common production infrastructure and software as well as Deutsche Telekom’s Group Identity products and services development for third parties. A Chairman of the GSMA European Identity Group, he’s actively engaged in industry collaboration and positioning telco assets for trusted Identity ecosystems.
Katarzyna Otto
Account Executive CEE at Snowflake
With over 10 years’ experience in the Polish IT industry, Katarzyna has an extensive track record of participating in successful SAP- and cloud-based digital transformation projects for enterprises. In her current role, she handles data and AI transformations.
Jens Pöschl
Technology Delivery International - Mobile Connect at Deutsche Telekom
With 27 years at Deutsche Telekom, Jens has built deep expertise across digital identity, APIs, Mobile Connect, and payments. Currently focusing on government identity and wallet solutions, in his role as Technical Product Manager for EU ID at Technology Delivery International, he’s been contributing to Deutsche Telekom’s work within the POTENTIAL consortium and Aptitude, helping to shape the future European digital identity ecosystem.
Dawid Wróblewski
B2B Innovation, Digital Identity Wallet Product Management
Dawid Wróblewski leads Digital ID Product Management activities in Europe at Samsung Electronics, where he focuses on enabling Digital ID solutions for Samsung Wallet users. Experienced in designing and commercializing digital identity and API solutions such as KYC, AML, and anti-fraud measures, Dawid played a crucial role in the development of the GSMA Mobile Connect specifications and Digital ID Gateway platform product.
About Software Mind
25+ years’ experience building telco solutions
Software Mind, along with its telco products brand Amplitiv, engineers software that creates impact for companies around the world. Our experts develop evolutive telecom platforms, using emerging technologies. Telco Days offers a place for software and telecom professionals to share their expertise.
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